DENON Service Bulletin DZ09-214 free download

File name Service Bulletin DZ09-214.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-214 Date: November 18, 2009 _____________________________________________________________ Model: AVR-1910, AVR-1610, AVR-790, AVR-590 Subject: Countermeasure for the malfunction that was reported in the market. Countermeasure is applicable only upon claim from the customer. Symptom: 1) Customer has deleted some sources in "Manual Setup"- >"Options Setup"->"Source Delete" (CD, HDP, SAT/CBL and DVR) Remained sources are TUNER, DVD, TV, IPOD and V.AUX. He wants to navigate, i.e. select one of remained sources by means of RC but it does not work. Display shows remained sources in two (2) columns. The navigation between left and right column is impossible in "Manual Setup"->"Options Setup"->"Source Select". 2) The sound does not out after about 3 minutes when play a Blu-ray disc with connects to BD370 (BD player by LG). 3) No playback of HD-sat receiver after selects another source. If you switch on AVP-A1HD with input e.g. SAT and HDMI is configured of HD-Sat receiver can you watch the HD-movie. If you toggle between Sat and another source the HD- movie is not viewable. 4) MULT EQ might be not worked properly when DVD-Audio is reproduced with HDMI connection after Auto Setup. 5) "Amp Assign=Front Height" in Menu is assigned, and operate Auto Setup. After that, MULT EQ is set up to Bypass L/R or Flat, and then Front Height is outputted. MULT EQ of Front Height Speaker might be not worked properly. Solution: We corrected the MICON software so that the unit operates properly. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. MODIFICATION: Please install the Exclusive Writer Software to a PC and rewrite your customer's unit upon claim. (Please refer to the supplied rewriting procedures.) 1. The Installation Software of the Exclusive Writer Software to be installed to the PC. (The Software to be supplied) "FWCV_AVR1910_AVR890_V0076_SETUP.exe" for AVR-1910 "FWCV_AVR_AVC1610_AVR590_V0077_SETUP.exe" for AVR-1610. 2. The Exclusive Writer Software: (After the installation, a short cut of the following Exclusive Writer Software is created on