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Service Bulletin
SB Number: SB 2J0-019 Creation Date: 10/01/2012
Subject: Paper creasing/skewed feeding from the MP Tray
Model: FS-2020D/3920DN/4020DN
Phenomenon Skewed feeding and paper creasing may occur, when feeding certain types of A5 sized paper
from the MP Tray.
Solution The position of the Guide turn has been changed, to balance the paper feeding from the MP
Tray. The Cover MPF may interfere with the Paper cassette. Therefore the shape has been
changed.
Replacing the Cover MPF with the latest type
1. Remove the Top cover.
2. Remove the Left cover.
3. Remove the Paper cassette.
4. Remove the MP Tray.
5. Replace the Cover MPF with the latest type.
6. Remove the Sheet guide (Which has been discontinued).
7. Loosen the 2 Screws for the Guide turn.
8. Push the Center of the Guide turn downwards, and fasten the 2 screws.
9. Re-assemble the Parts by implementing the above above mentioned steps in reverse order.
Press the Guide turn downwards and fix it. Guide turn Cover MPF
Screws Sheet guide
Parts
No. Old Parts New Parts Description Q'TY Interchange-
No. No. ability
Old New Old New
1 302J008010 302J008011 COVER MPF 1 1 O O
2J008010 2J008011
Classification Entire stock rework X In-field modification by case No modification necessary
In-field modification at next visit
Field measure To prevent skewed feeding and paper creasing when feeding from the MP Tray, please align the
paper against the Paper guide.
KMIS Service Department, Kyocera Mita Europe Page 1 of 1 B442 / SB 2J0-019