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Service Bulletin
No. : OST-C1255
Date: January 18, 2008
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Model: AVR-5308CI, AVR-4308CI, AVR-3808CI


Subject: When the setup of "MultEQ Pro" software begins, it is not possible
to communicate with the AV amplifier.

Symptom: 1) "Menu-Manual" > "Setup-Option" > "Setup-2Way Remote"
function of the AV amplifier is set to "Used" mode.
2) "MultEQ Pro" software is started with PC.
3) "Model name of the AV amplifier" is chosen, and PC communicates with the
AV amplifier.
4) "Communication timeout error" is displayed, and it is not possible to
communicate.

Solution: 1) "Menu-Manual" > "Setup-Option" > "Setup-2Way Remote"
function of the AV amplifier is set to "Not Used" mode.
2) Please select "Used" or "Not Used" of "2Way Remote" on AV amplifier if
necessary after the setting of "MultEQ Pro" software ends.

Note:
1) "Communication timeout error. Please check the connection and verify that 2-
Way Remote is set to "Not Used" is displayed instead of "Time Out Error" on PC
in latest "MultEQ Pro" software.
2) The countermeasure when the error occurs has been described in the
"Audyssey MultEQ Pro v2.5 User Guide" of latest "MultEQ Pro" software.
3) Please download the latest "Audyssey MultEQ Pro v2.5 User Guide" from
following URL.

http://www.audyssey.com/installers/



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