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Service Bulletin 2J0-0027 (B337)
Ref. No.
October 28, 2011
Firmware Upgrade (System: Ver.008.009)
Subject
FS-2020_3920_4020DN_08.00.0020_(2011-08-24)
Model FS-2020D, FS-3920DN, FS-4020DN
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item Details Ctl No. FW
1 605467 SYS
Measures against the abnormal The Helvetica-Bold font was abnormally output when 605468
Helvetica-Bold fonts with a certain printing a certain PS data. Therefore, this was TP-090399
PS data corrected.
2 510304 SYS
Measures against the font dropout Some letters dropped out when printing a certain PCL TP-10-257,
with PCL data data. Therefore, this was corrected. #1127888
3 601546 SYS
Measures against the wrong letter The wrong letter pitch caused page layout failure and TP-10-265
pitch with a certain PCL data undesired output when printing a certain PCL data. NP-Z10085
Therefore, this was corrected.
Check Status Current
Program No. Ver. Remark
sum Date Ver.
FS-2020D
SYSTEM 2J0_3000008009 efd8 008.009 2011/8/24 007.016 FS-3920N New upgrade
FS-4020DN
ENGINE 2J0_1000005001 EAE0 005.001 2011/6/8 - FS-2020D
ENGINE 2J1_1000005001 5177 005.001 2011/6/8 - FS-3920DN
ENGINE 2J2_1000007001 F44E 007.001 2011/6/8 - FS-4020DN
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the problem described above arises.
Serial Nos. of the Affected Machines: After using up the old stock
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.2/3)
Service Bulletin Ref. No. 2J0-0027 (B337)
October 28, 2011
Content of Changes
No. Item Details Ctl No. FW
4 559892 SYS
Measures against the print Printing failed and "PDFConversionError" report was output TP-10-190,
failure when directly printing a when directly printing a certain PDF file. Therefore, this was #1082064,
certain PDF file corrected.
5 559660 SYS
Measures against the print --------------- P-11-058,
failure with a certain PS data #1201170
(Offending Command error)
6 556642 SYS
Measures against the print --------------- TP-11-016
failure of the upper left corner ,#1183062
logo image with a certain data
7 Duplex output data was printed in simplex. Therefore, this 537024 SYS
Measures against duplex print TP-10-282
failure was corrected. NP-Z10090
8 Undefined error appeared when printing a certain data. 508229 SYS
Measures against the print TP-10-287,
error with a certain data Therefore, this was corrected. #1140708
9 493680 SYS
Measures against the Code39 ---------------- TP-10-082
barcode print failure when KMFR
directly printing a certain PDF
file
10 485376 SYS
Measures against the garbled Fonts were garbled when directly printing a certain PDF file. TP-060078,
letters when directly printing a Therefore, this was corrected #63104
certain PDF file
11 485365 SYS
Measures against the PDF Spaces were ignored when directly printing a certain PDF P-060058,
Direct Print failure with a file. Therefore, this was corrected. Call #54441
certain PDF file
12 438047 SYS
Measures against direct print ----------------- TP-090354,
failure with a certain PDF file #841518
13 Measures against the print A certain file was not correctly printed if the KYOmulticode 434454 SYS
TP-10-022
failure with a certain file if the CF card was inserted. Therefore, this was corrected.
KYOmulticode CF card was
inserted
14 412881 SYS
Measures against the PDF Offending Command error appeared when directly printing TP-090271,
output failure a certain PDF file. Therefore, this was corrected. #786756
15 Measures against the CF248 The CF248 error might appear when the PDF file 420547 SYS
TP-090346,
error when printing the PDF compressed by JBIG2 was directly printed. Therefore, This #850021
file compressed by JBIG2 was corrected.
16 510337 SYS
Measures against the duplex Upper part of the image on the back side was not printed TP-10-164,
print failure with a certain file when printing a certain file in duplex. Therefore, this was NP-Z10059
corrected.
17 543138 SYS
Measures against the print When attempting to print a part of large size drawing, it was TP-070090
failure of part of image in a not printed. NP-Z07031-2
certain file
18 567966 SYS
Measures against the output The image data (printer icon image) registered with the TP-090200,
failure of the image registered RVCD command was not printed when calling a form file NP-Z09037
with the RVCD command "Fofm1.prs" with the AMCR command. Therefore, this was
corrected.
601262 SYS
Measures against the CF248 ------------------ TP-10-285
19 error when directly printing a KMA-D-1011-02
certain PDF file
20 601544 SYS
Measures against the wrong ------------------- TP-10-274
space character pitch NP-Z10087
21 601551 SYS
Measures against the PDF PDF direct-printing failure with a certain file was corrected. TP-10-031,
output failure ESDC#003
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Page.3/3)
Service Bulletin Ref. No. 2J0-0027 (B337)
October 28, 2011
No. Item Details Ctl No. FW
22 601556 SYS
Measures against garbled ----------------- TP-11-003,
letters with a certain file #1162401
23 601953 SYS
Measures against the letter Wrong letters were printed in a larger font when directly TP-11-055,
output failure when directly printing a certain PDF file. Therefore, this was corrected. KMA-D-1102-06
printing a certain PDF file
24 Measures against the slow ------------ 602001 SYS
TP-090142
output
25 602027 SYS
Measures against the failure If the FRPO B0 default setting value was 02, the fonts TP-10-247
with a certain file when setting designated by CSET and FSET commands were not printed NP-Z10077
the FRPO B0 to 02 when sending a certain file to the printer. Therefore, this
was corrected. (It is correctly printed if B0 is set to 0.)
26 Measures against the failure The PCL XL error might appear when printing a certain PDF 602157 SYS
TP-10-073,
when the optional NIC from file via the optional NIC from SEH. Therefore, this was #915859
SEH is installed corrected.
27 Measures against the PCL XL ------------- 602198 SYS
TP-11-064
error with a certain file NP-Z11017
28 602560 SYS
Prevention of the Prescribe When the character code 0x21, 0x52 and 0x21 (!R!) exist in TP-11-046
mode entry with a certain file series of the PCL5 data, the Prescribe mode was NP-Z11006
unintentionally entered and no data was printed afterwards.
Therefore, this was corrected.
29 603646 SYS
Support of the job separation The TIF sign image was printed in the doubled size. TP-10-076
mode Therefore, this was corrected. (The resolution selection on KMA-D-1003-12
the operation panel is now disabled.)
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)