DENON Service Bulletin DZ09-340 free download

File name Service Bulletin DZ09-340.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-340 Date: April 26, 2010 _____________________________________________________________ Model: AVR-2309CI, AVR-889 Subject: Correction of the Firmware via DFW (D&M Firmware Writer). Countermeasure is applicable only upon claim from the customer. Symptom: 1) Crackling noise on surround back speakers during playback of DTS-HD-MSTR 6.1 disc (BD "The Descent") 2) There is the case that the sound does not output from the subwoofer when turn on the power of the unit in the state that Multi EQ is Enabled. Solution: We corrected the firmware so that no malfunction occurs. METHOD OF UPDATE the firmware via RS232C We will supply the following program files for updating the subject models. Please refer to the following Instruction Manual for updating. DFW software DFW_0028_AVR_AVC2309_(Rev.1.0.11).exe: Firmware Update Program for AVR2309CI, AVR2309 and AVC2309 DFW_0028_AVR889_(Rev.1.0.11).exe: Firmware Update Program for AVR889 DFW_0028_AVR_AVC2309_Rev.1.0.11_manual_EN.pdf: Instruction Manual for Firmware Update Program for AVR2309CI DFW_0028_AVR889_Rev.1.0.11_manual_EN.pdf: Instruction Manual for Firmware Update Program for AVR889 AVR2309CI_AVR2309_AVC2309_AVR889_DZ09-340.bin.zip: ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Firmware Serial Number Range: Please apply the above modification to the production models in the following serial numbers. (Full digits) ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information con